We tune Customer Experience

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Amelung & Partners

© 2019 Be My Guest Consulting SLU

 T  (+34 ) 663 – 68 68 11

E  info@amelung-partners.com

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Keynote Speeches

Make more out of an encounter

 

 

Peggy Amelung brings service aspects to life, puts "customer glasses" on entrepreneurs and employees and gives impulses for a permanent development and change process. With fresh ideas, unusual methods and an equally charming and stirring presentation style, Peggy Amelung succeed in enthusing the audience for the royal discipline of customer service and thus helps to establish a new service quality and sales motivation. 

 

She adapts the contents and messages of her lectures to the individual requests of the companies. 

The presentations can be combined with a subsequent round of questions or with workshops, seminars and training sessions - to suit the occasion and aim of the event. 

 

 

The length of the presentations can vary between 30, 60 or 90 minutes, depending on the customer's wishes. All lectures can be held in German, Spanish, Italian or English.

Keynote

Speech

Service
vs.
Hospitality Culture 

Keynote

Speech 

Companies

embrace 
customer course 

Would you like to gather some impressions first? Click here for my videos.